Help Center

Our FAQs

Browse the most common questions about paying bills, security, refunds and your Timpbills wallet. Still stuck? Our team is one message away.

General questions

Timpbills is a Nigerian digital payment platform. You can pay airtime, data, electricity, cable TV bills and even book domestic flights, all in one app, in seconds.

We're building beyond bill payments toward a full financial ecosystem. Wallet transfers, savings, business tools and cross-border payments are on the roadmap.

Not yet. We're focused on Nigeria first and plan to expand across Africa from 2028 onward. Sign up to be notified when Timpbills launches in your country.

Yes. Downloading and signing up is completely free. Topping up your wallet via bank transfer is free. Card top-ups carry the standard processor fee. There are no hidden fees on any bill. You pay exactly what the provider charges.

Timpbills is available on iOS (iPhone, iPad) and Android. Minimum requirements: iOS 14+, Android 8+.

Our agent network launches with the wallet upgrade in H2 2026. Drop your details on the Contact pageand we'll reach out when applications open.

Timpbills was founded by Timothy Patrick, a Computer Engineering graduate with a Master's in Computer Science & Engineering. Read more on our About page.

Open the app → MeSettings Delete account. We'll guide you through the process, including withdrawing any remaining wallet balance.

Today, Timpbills is mobile-first. A web app is on the roadmap for business users.

Still have questions?

Our support team is on standby every day, 9am to 9pm WAT. We typically respond within an hour.

Contact us